# Relays

**URL:** https://community.synatic.com/c/faqs/relays/12.md

[Latest](https://community.synatic.com/latest.md) · [Categories](https://community.synatic.com/categories.md) · [Tags](https://community.synatic.com/tags.md)

---

## [About the Relays category](https://community.synatic.com/t/about-the-relays-category/21)

<div class="topic-metadata">

**Author:** [@shaun](https://community.synatic.com/u/shaun)\
**Replies:** 0

</div>

---

## [How to retrieve a list of relays to swap at runtime](https://community.synatic.com/t/how-to-retrieve-a-list-of-relays-to-swap-at-runtime/399)

<div class="topic-metadata">

**Author:** [@Faizel](https://community.synatic.com/u/Faizel)\
**Replies:** 0\
**Last updated:** [January 8, 2024, 11:08am UTC](https://community.synatic.com/t/how-to-retrieve-a-list-of-relays-to-swap-at-runtime/399 "2024-01-08T11:08:16Z")

</div>

If required to retrieve a list of relays to swap at runtime, please follow the instructions below: Illustrated below is an example of a flow that gets specific information about relays within an organization, organizes …

---

## [How to Swap Relays at Runtime](https://community.synatic.com/t/how-to-swap-relays-at-runtime/398)

<div class="topic-metadata">

**Author:** [@Faizel](https://community.synatic.com/u/Faizel)\
**Replies:** 0\
**Last updated:** [December 22, 2023, 3:39pm UTC](https://community.synatic.com/t/how-to-swap-relays-at-runtime/398 "2023-12-22T15:39:15Z")

</div>

If you require to swap relays at runtime, please follow the instructions below: Illustrated below is an example of a flow that passes relay details into a flow as parameters and changes the relay connection at runtime …

---

## [Troubleshooting where no heartbeat is received for a relay](https://community.synatic.com/t/troubleshooting-where-no-heartbeat-is-received-for-a-relay/101)

<div class="topic-metadata">

**Author:** [@shaun](https://community.synatic.com/u/shaun)\
**Replies:** 0\
**Last updated:** [April 7, 2021, 12:31pm UTC](https://community.synatic.com/t/troubleshooting-where-no-heartbeat-is-received-for-a-relay/101 "2021-04-07T12:31:26Z")

</div>

If you no longer received a heart from your installed relay service, here are a couple checks you can do to debug: Try restarting the service from the Synatic Relay Manager (Stop and Start service). If this does not re…

---

## [How to use the Rocket U2 relay](https://community.synatic.com/t/how-to-use-the-rocket-u2-relay/359)

<div class="topic-metadata">

**Author:** [@praise](https://community.synatic.com/u/praise)\
**Replies:** 0\
**Last updated:** [June 22, 2023, 2:00pm UTC](https://community.synatic.com/t/how-to-use-the-rocket-u2-relay/359 "2023-06-22T14:00:40Z")

</div>

Rocket U2 is an application platform that is used to interact with a Rocket database. This can be done by creating a relay. NB: Rocket U2 Relays will allow you to interact with the Rocket database using Rocket TCL comma…

---

## [How to view the flows that are being used by a specific endpoint in a relay](https://community.synatic.com/t/how-to-view-the-flows-that-are-being-used-by-a-specific-endpoint-in-a-relay/327)

<div class="topic-metadata">

**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [March 10, 2023, 3:31pm UTC](https://community.synatic.com/t/how-to-view-the-flows-that-are-being-used-by-a-specific-endpoint-in-a-relay/327 "2023-03-10T15:31:55Z")

</div>

This feature assists when debugging a relay that is failing due to one of the endpoints losing connectivity (system issue or server issue where the system is installed on) and if you need to view the flows where the endp…

---

## [How to action a file from your local machine/ a Relay Based File System source step](https://community.synatic.com/t/how-to-action-a-file-from-your-local-machine-a-relay-based-file-system-source-step/288)

<div class="topic-metadata">

**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [September 7, 2022, 2:10pm UTC](https://community.synatic.com/t/how-to-action-a-file-from-your-local-machine-a-relay-based-file-system-source-step/288 "2022-09-07T14:10:45Z")

</div>

If you require to create a path, delete a path, delete a file, move a file or copy a file on the SFTP or FTP Server, the Relay Based File System Actions destination step will be used. This step ensures that the function …

---

## [How to move a specific file type from one path to another in your local machine](https://community.synatic.com/t/how-to-move-a-specific-file-type-from-one-path-to-another-in-your-local-machine/293)

<div class="topic-metadata">

**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [September 27, 2022, 5:13pm UTC](https://community.synatic.com/t/how-to-move-a-specific-file-type-from-one-path-to-another-in-your-local-machine/293 "2022-09-27T17:13:08Z")

</div>

If you require to move a specific file type from one path to another in your local machine, follow the below instructions: Illustrated in the images below is how the flow will look. The File System List source step is b…

---

## [Hardware requirements for on-premise servers/ relays](https://community.synatic.com/t/hardware-requirements-for-on-premise-servers-relays/208)

<div class="topic-metadata">

**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [April 11, 2022, 12:40pm UTC](https://community.synatic.com/t/hardware-requirements-for-on-premise-servers-relays/208 "2022-04-11T12:40:10Z")

</div>

The following are the minimum hardware requirements for on-premise servers: Windows Server: The following requirements assume that Synatic and all essential services will run on a Windows Server: CPU: An Intel proces…

---

## [How to use the Relay Based File System source step](https://community.synatic.com/t/how-to-use-the-relay-based-file-system-source-step/153)

<div class="topic-metadata">

**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [December 17, 2021, 4:12pm UTC](https://community.synatic.com/t/how-to-use-the-relay-based-file-system-source-step/153 "2021-12-17T16:12:55Z")

</div>

The Relay Based File System source step can read a file from a folder in your local machine. In order to use this step, you must first add and configure the system in your Relay Manager and then create the relay. To co…

---

## [Increase relay/connection request timeout on SQL Server source & destination steps](https://community.synatic.com/t/increase-relay-connection-request-timeout-on-sql-server-source-destination-steps/146)

<div class="topic-metadata">

**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [December 1, 2021, 2:04pm UTC](https://community.synatic.com/t/increase-relay-connection-request-timeout-on-sql-server-source-destination-steps/146 "2021-12-01T14:04:37Z")

</div>

The default timeout for a relay/ connection is 12 minutes. If you get a timeout error regarding your relay/ connection in the SQL Server source or destination step, you need to increase the Request Timeout in the step f…

---

## [Installing the QuickBooks Relay](https://community.synatic.com/t/installing-the-quickbooks-relay/61)

<div class="topic-metadata">

**Author:** [@shaun](https://community.synatic.com/u/shaun)\
**Replies:** 0\
**Last updated:** [March 2, 2021, 11:20am UTC](https://community.synatic.com/t/installing-the-quickbooks-relay/61 "2021-03-02T11:20:41Z")

</div>

Hi all, For detail on how to go about installing the Quickbooks Relay, please follow the link below! # Installing the QuickBooks Relay
