# \#relay **URL:** https://community.synatic.com/tag/relay/51.md [Latest](https://community.synatic.com/latest.md) · [Categories](https://community.synatic.com/categories.md) · [Tags](https://community.synatic.com/tags.md) --- ## [AMS360 SQL Relay Preparation Checklist](https://community.synatic.com/t/ams360-sql-relay-preparation-checklist/468)
**Author:** [@praise](https://community.synatic.com/u/praise)\ **Replies:** 0\ **Last updated:** [October 14, 2025, 7:07am UTC](https://community.synatic.com/t/ams360-sql-relay-preparation-checklist/468 "2025-10-14T07:07:00Z")
Preparing Your Environment for the AMS360 Integration Relay Before installing your Synatic SQL Relay, please complete the following quick setup steps. This ensures everything is ready for a smooth installation and connec… --- ## [New Features for November 2024](https://community.synatic.com/t/new-features-for-november-2024/449)
**Author:** [@praise](https://community.synatic.com/u/praise)\ **Replies:** 0\ **Last updated:** [November 7, 2024, 8:16am UTC](https://community.synatic.com/t/new-features-for-november-2024/449 "2024-11-07T08:16:04Z")
The following are the new features for November 2024: REST Service – Multiplatform Data The REST service now has Multipart Form as an input content type. It is used to extract multipart form data from a source in the fl… --- ## [How to retrieve a list of relays to swap at runtime](https://community.synatic.com/t/how-to-retrieve-a-list-of-relays-to-swap-at-runtime/399)
**Author:** [@Faizel](https://community.synatic.com/u/Faizel)\ **Replies:** 0\ **Last updated:** [January 8, 2024, 11:08am UTC](https://community.synatic.com/t/how-to-retrieve-a-list-of-relays-to-swap-at-runtime/399 "2024-01-08T11:08:16Z")
If required to retrieve a list of relays to swap at runtime, please follow the instructions below: Illustrated below is an example of a flow that gets specific information about relays within an organization, organizes … --- ## [How to Swap Relays at Runtime](https://community.synatic.com/t/how-to-swap-relays-at-runtime/398)
**Author:** [@Faizel](https://community.synatic.com/u/Faizel)\ **Replies:** 0\ **Last updated:** [December 22, 2023, 3:39pm UTC](https://community.synatic.com/t/how-to-swap-relays-at-runtime/398 "2023-12-22T15:39:15Z")
If you require to swap relays at runtime, please follow the instructions below: Illustrated below is an example of a flow that passes relay details into a flow as parameters and changes the relay connection at runtime … --- ## [Troubleshooting where no heartbeat is received for a relay](https://community.synatic.com/t/troubleshooting-where-no-heartbeat-is-received-for-a-relay/101)
**Author:** [@shaun](https://community.synatic.com/u/shaun)\ **Replies:** 0\ **Last updated:** [April 7, 2021, 12:31pm UTC](https://community.synatic.com/t/troubleshooting-where-no-heartbeat-is-received-for-a-relay/101 "2021-04-07T12:31:26Z")
If you no longer received a heart from your installed relay service, here are a couple checks you can do to debug: Try restarting the service from the Synatic Relay Manager (Stop and Start service). If this does not re… --- ## [How to view the flows that are being used by a specific endpoint in a relay](https://community.synatic.com/t/how-to-view-the-flows-that-are-being-used-by-a-specific-endpoint-in-a-relay/327)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [March 10, 2023, 3:31pm UTC](https://community.synatic.com/t/how-to-view-the-flows-that-are-being-used-by-a-specific-endpoint-in-a-relay/327 "2023-03-10T15:31:55Z")
This feature assists when debugging a relay that is failing due to one of the endpoints losing connectivity (system issue or server issue where the system is installed on) and if you need to view the flows where the endp… --- ## [How to action a file from your local machine/ a Relay Based File System source step](https://community.synatic.com/t/how-to-action-a-file-from-your-local-machine-a-relay-based-file-system-source-step/288)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [September 7, 2022, 2:10pm UTC](https://community.synatic.com/t/how-to-action-a-file-from-your-local-machine-a-relay-based-file-system-source-step/288 "2022-09-07T14:10:45Z")
If you require to create a path, delete a path, delete a file, move a file or copy a file on the SFTP or FTP Server, the Relay Based File System Actions destination step will be used. This step ensures that the function … --- ## [How to move a specific file type from one path to another in your local machine](https://community.synatic.com/t/how-to-move-a-specific-file-type-from-one-path-to-another-in-your-local-machine/293)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [September 27, 2022, 5:13pm UTC](https://community.synatic.com/t/how-to-move-a-specific-file-type-from-one-path-to-another-in-your-local-machine/293 "2022-09-27T17:13:08Z")
If you require to move a specific file type from one path to another in your local machine, follow the below instructions: Illustrated in the images below is how the flow will look. The File System List source step is b… --- ## [How to send multiple files from your local machine to an SFTP Server as a destination](https://community.synatic.com/t/how-to-send-multiple-files-from-your-local-machine-to-an-sftp-server-as-a-destination/277)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [August 2, 2022, 8:43am UTC](https://community.synatic.com/t/how-to-send-multiple-files-from-your-local-machine-to-an-sftp-server-as-a-destination/277 "2022-08-02T08:43:49Z")
If you require to send multiple files from your local machine to an SFTP Server as a destination, please follow the below instructions: Illustrated in the below images is an example of how your flow will look. A File Sy… --- ## [Hardware requirements for on-premise servers/ relays](https://community.synatic.com/t/hardware-requirements-for-on-premise-servers-relays/208)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [April 11, 2022, 12:40pm UTC](https://community.synatic.com/t/hardware-requirements-for-on-premise-servers-relays/208 "2022-04-11T12:40:10Z")
The following are the minimum hardware requirements for on-premise servers: Windows Server: The following requirements assume that Synatic and all essential services will run on a Windows Server: CPU: An Intel proces… --- ## [How to use the Relay Based File System source step](https://community.synatic.com/t/how-to-use-the-relay-based-file-system-source-step/153)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [December 17, 2021, 4:12pm UTC](https://community.synatic.com/t/how-to-use-the-relay-based-file-system-source-step/153 "2021-12-17T16:12:55Z")
The Relay Based File System source step can read a file from a folder in your local machine. In order to use this step, you must first add and configure the system in your Relay Manager and then create the relay. To co… --- ## [Increase relay/connection request timeout on SQL Server source & destination steps](https://community.synatic.com/t/increase-relay-connection-request-timeout-on-sql-server-source-destination-steps/146)
**Author:** [@navessa](https://community.synatic.com/u/navessa)\ **Replies:** 0\ **Last updated:** [December 1, 2021, 2:04pm UTC](https://community.synatic.com/t/increase-relay-connection-request-timeout-on-sql-server-source-destination-steps/146 "2021-12-01T14:04:37Z")
The default timeout for a relay/ connection is 12 minutes. If you get a timeout error regarding your relay/ connection in the SQL Server source or destination step, you need to increase the Request Timeout in the step f…