# \#troubleshooting

**URL:** https://community.synatic.com/tag/troubleshooting/77.md

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## [Troubleshooting where no heartbeat is received for a relay](https://community.synatic.com/t/troubleshooting-where-no-heartbeat-is-received-for-a-relay/101)

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**Author:** [@shaun](https://community.synatic.com/u/shaun)\
**Replies:** 0\
**Last updated:** [April 7, 2021, 12:31pm UTC](https://community.synatic.com/t/troubleshooting-where-no-heartbeat-is-received-for-a-relay/101 "2021-04-07T12:31:26Z")

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If you no longer received a heart from your installed relay service, here are a couple checks you can do to debug: Try restarting the service from the Synatic Relay Manager (Stop and Start service). If this does not re…

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## [Increase timeout of flow](https://community.synatic.com/t/increase-timeout-of-flow/66)

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**Author:** [@shaun](https://community.synatic.com/u/shaun)\
**Replies:** 0\
**Last updated:** [March 5, 2021, 12:11pm UTC](https://community.synatic.com/t/increase-timeout-of-flow/66 "2021-03-05T12:11:36Z")

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The default timeout of any flow is 10 minutes. However, when dealing with large data sets, you may want to increase this for longer processing time. NB: Please note that if you are increasing the timeout, a reasonable t…

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## [How to view the flows that are being used by a specific endpoint in a relay](https://community.synatic.com/t/how-to-view-the-flows-that-are-being-used-by-a-specific-endpoint-in-a-relay/327)

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**Author:** [@navessa](https://community.synatic.com/u/navessa)\
**Replies:** 0\
**Last updated:** [March 10, 2023, 3:31pm UTC](https://community.synatic.com/t/how-to-view-the-flows-that-are-being-used-by-a-specific-endpoint-in-a-relay/327 "2023-03-10T15:31:55Z")

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This feature assists when debugging a relay that is failing due to one of the endpoints losing connectivity (system issue or server issue where the system is installed on) and if you need to view the flows where the endp…