How to setup an AMS360 Integration User

How to set up an AMS360 integration user

An Integration User is different from a normal VSSO / Login User. The Integration User allows for API integration via WSAPI. Create this user on AMS360 with the instructions below.


  1. Go to the AMS360 Portal and click on the Administration tab to access the Web Service API page on the left of the menu as illustrated in the below image.

  1. Click on the New button and open the Web Service API setup screen as shown in the below page.

  1. Add credentials as per the below image. For Synatic users, the WSAPI Login ID should be: “sysaccounts” + [your agency name] + “”. The Password can be any secure password of your choice.


NB: Please send these credentials to your relevant Synatic liaison via a secure channel. If you need assistance with this – please contact your Synatic liaison.

  1. In Entity Access click on Check All button as shown in the below image.


  1. After completing the configuration click on the save and close button in the File menu.